Job Description: JOIN A TEAM THAT SUPPORTS YOU
At Ohio University, we believe in supporting and recognizing the talent that introduce thousands of students to OHIO every year. From a data-driven and competitive salary structure and comprehensive benefits, paid time off to flexible work arrangements, professional development opportunities to tuition befits, affinity organizations to shared governance and more, OHIO is proud to support our employees.
ABOUT OHIO
At Ohio University, we believe that the college experience should deliver more than a diploma. We offer an experience that will stick with students for the rest of their lives.
Without question, we take academics seriously. In fact, we are home to one of the most prestigious honors programs in the nation and several highly-ranked academic programs. And, we have a laser focus on career success through internship and job placement programs as well as lifelong assistance from the most loyal and supportive alumni group on the planet.
We also know that the University experience is shaped by many other factors. The stunning 1,740-acre main campus is located in what has been named one of America's best college towns and the University has been named #1 Best Value Public University in Ohio. OHIO has been recognized for extensive efforts in a number of arenas, including an institutional commitment to diversity and inclusion for which the University has been named a five-time Higher Education Excellence in Diversity ( HEED ) award winner.
With its historic main campus in Athens; five regional campuses; three extension campuses in the Columbus, Cleveland, and Dayton areas; and one of the largest enrollments of online students among public universities in Ohio, the University has a collective enrollment of over 28,000 students. Learn more about the OHIO experience at https://www.ohio.edu/forever and consider shaping that experience by applying for this role with undergraduate admissions!
LEADERSHIP PROFILE & POSITION SUMMARY
Position Summary: Reporting to the Director of Transfer and Dual Enrollment, the Senior Admissions Advisor represents Ohio University both on- and off-campus to a wide variety of constituents, including prospective students and their families, secondary and postsecondary school personnel, community-based organizations, and other individuals or organizations involved in the college selection process. The Senior Admissions Advisor coordinates, strategizes, and contributes to the success of initiatives designed to identify, attract, and enroll students in Ohio University's undergraduate programs. Plans and implements recruitment activities for an assigned territory or population, including programs and travel activities around Ohio and nationally. Communicates with prospective students and applicants using a high level of personalization and customer service to offer guidance throughout the admission process. May conduct training for staff on enrollment policies and procedures and act as a mentor to resolve nonroutine enrollment management practices. The Senior Admissions Advisors work will play a critical role in fulfilling OHIO's commitment to reducing barriers to education, supporting an inclusive campus community, and building a sense of belonging for all. The anticipated focus of this position will be to work primarily with transfer students.
KEY RESPONSIBILITIES
The Senior Admissions Advisor guides prospective undergraduate students through their decision to apply to OHIO and the application process for their selected program. Follows-up on inquiries to engage prospective students in discussion about their goals, and interests. Builds deep knowledge of OHIO's undergraduate programs and effectively communicates program attributes and benefits to prospective students. Communicates OHIO's values, benefits and differentiating features to prospective students.
Development and Execution of Recruitment Plans in Assigned Recruitment Territory: The Senior Admissions Advisor develops and executes recruitment plans for assigned territory and manages activities occurring within the territory or affecting constituents within it. Conducts recruitment travel on a frequent basis in an independent and professional manner for extended periods of time. Initiates, develops, and maintains relationships with constituents within the territory, including prospective students and their families, secondary and postsecondary personnel, community-based organizations, and other individuals or organizations involved in the college selection process. In addition to managing activities within the territory, the Senior Admissions Advisor coordinates and contributes to the success of other initiatives, including on- and off-campus events, designed to identify, attract, admit, and enroll students in Ohio University's undergraduate programs.
Counseling and Advising on Admissions and Enrollment Processes:Builds and manages active pipelines of leads, communicate with prospective students via call campaigns, emails and other forms of communication and utilize database tools to efficiently track each interaction and the progress of all assigned leads. Maintains thorough knowledge of trends in the field of admissions. Maintains consistent contact with prospective students, providing the highest level of customer service to all stakeholders. Keeps track of relevant data and updates CRM to reflect most accurate information for each prospective student.
Assists in strategic development for lead management and communication and admissions processes to achieve program, unit, and university goals. Utilizes internal data and metrics and industry best practices to evaluate performance. Recommends changes based on evaluation to continuously improve outcomes. Collaborates with supervisor to ensure effectiveness in enrollment strategies. Monitors progress toward recruitment, admission, or yield targets for assigned academic programs or populations, and proposes action or adjustments as needed. Continuously looks for opportunities to increase efficiency and effectiveness and creates better methods of engaging with prospective students. Effectively communicates quality of leads and program updates for appropriate cross-functional and internal team members.
Evaluation of Admissions Materials: Evaluates applications and supplemental materials for the purposes of making admission decisions. Conducts thorough, holistic, selective review of an applicant's candidacy. Determines necessary documentation to support an admission decision and recommends appropriate alternative pathways when admission cannot be offered. Serves on Committee Review Panel, representing and deliberating concerns about applicants' candidacy. Monitors and analyzes historical and current recruitment and admission data and trends and uses that information in decision-making.
Collaboration with University Partners: Coordinates and collaborates with members of the Undergraduate Admissions team to develop strategies and guides students throughout the enrollment process. Guides the work of other team members to drive consistency in the admission lifecycle, from inquiry through registration. Interprets policy and procedures to resolve non-routine issues. Collaborates with an assigned academic and/or administrative unit to facilitate integrated recruitment and admission functions and resolve issues of competing priorities. Initiates, develops, maintains relationships with constituents within the unit, possesses an awareness of needs and provides optimal service in fulfilling those needs. Monitors progress toward recruitment, admission, or yield targets for assigned academic programs or populations, and proposes action or adjustments as needed.
PLEASE NOTE : RESPONSIBILITIES VARY SEASONALLY ACCORDING TO THE RECRUITMENT AND ADMISSION LIFECYCLE FOR A GIVEN TARGETED POPULATION OR ENTRY TERM AND THE NEEDS OF THE OFFICE .
Minimum Qualifications:
The successful candidate will have a minimum of a bachelor's degree conferred by start date and at least 3-years of related work experience or a master's degree conferred by start date and at least 1-year of related work experience.
Candidates must have the ability to travel independently.
Preferred Qualifications:
Candidates with a master's degree are strongly preferred, but not required. OHIO is committed to employee success and enhancing access to education and all Advisors are eligible for education benefits which provides tuition coverage to employees and eligible dependents for an array of undergraduate and graduate programs.
Other preferred, but not required, qualifications include being multi-lingual; employment at a community college or managing partnerships with community colleges; direct experience recruiting transfer students; demonstrated interpersonal communication and public speaking skills.
Planning Unit: Vice President Enrollment Management
Department: Online, Transfer and Credit Services Center
Campus: Athens
Applicants may contact this person if they have questions about this position: Jennifer Dillie, dillie@ohio.edu, 740.593.4102
Employment Type: full-time regular
Advertised Salary:
The exact base salary for the selected candidate will be negotiable, commensurate with education and experience, and competitive in the field within the context of similarly situated positions at public universities nationally.
In addition to a competitive approach to salary, Ohio University is proud to offer a robust healthcare plan that includes maternity care, transgender care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, wellbeing incentive programs, and additional employee resources. Additional information is available at https://www.ohio.edu/hr/benefits.