• Assistant Director of Partner Operations Remote
• US – preference to East Coast working hours
• 75,000-$90,000, depending on experience
• Permanent  

INTO’s mission: Transforming international student academic and career success through exceptional university partnerships.

INTO University Partnerships is a growing organization that collaborates with leading universities to provide international students with a personalized and highly supportive learning environment in which to acclimate to life on a US university campus and prepare for long-term academic success.

We help leading higher education institutions reach, recruit, and retain international students, promoting globally diverse campuses and providing life-changing learning opportunities. Since 2006, INTO has launched partnerships to internationalize over 20 universities in the US, UK, and Australia.  

This is a newly created, valued role of Assistant Director of Partner Operations, reporting to the SVP US Partnerships. As a member of the INTO North America team, you will work to ensure that partner facing business process outcomes are in harmony with INTO’s strategic goals and will work collaboratively across all departments and functions to help improve the management of business processes.

This position will liaise closely with university and partnership staff in admissions, academics, student affairs, finance, facilities, and other functions to complete projects, tasks, and priorities as required for partnership management, integration and the full scope of services within the partner University.

• Establish strong working relationships with relevant University partners ensuring, where appropriate, optimized working processes & practices between our respective teams and systems while ensuring the timely and effective sharing/transferring of information between them.
• Participate heavily in partnership operations and coordinate with recruitment and admissions teams.
• Maintain and manage a system and repository of documented process and procedures.
• Create and manage a detailed project schedule and ensure timely delivery of necessary partner action items, ensuring partner contract practice is followed.
• Support INTO North America initiatives through research, data collection and analysis.
• Represent INTO North America and University partnerships, where necessary, to ensure partner goals and needs are met.
• Collaborate in partner communications to ensure equal representation for the partner.
• Prepare regular business process reports for management and customers.
• Assist in scheduling and coordinating necessary stakeholder meetings.
• Maintain and update all the process related reports.
• Recommend innovative business and technical solutions to improve operational effectiveness.

INTO offers a competitive compensation package that includes comprehensive benefits to ensure our employees are well and thrive, including 11 paid holidays, generous PTO, employer contributions toward health insurance and retirement savings and more. 

We adopt an on-going recruitment process; we review applications as they are submitted. All applications will receive a response.

We Grow Together

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.