Available Title(s):

1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1, 1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2

Business Title:

Student Services Coordinator/Advisor 1 or 2

Employee Type:

Admin. Professional

Time Type:

Full time

Position Term:

12 Month

Position Details:

The Opportunity:

As the Student Services Coordinator/Advisor, you provide academic advisement for prospective and current graduate students within the Engineering and Technology Management (ETM) program, which is an online graduate masters and certificate program within the Voiland College of Engineering and Architecture. You provide administrative support to the Program Chair, collaborating with them regarding policy decisions and assisting with data acquisition and analysis. Responsibilities include, but are not limited to, performing advanced-level advising in the areas of academic planning for graduate students in ETM; implementing systems and methods for maintaining student records; tracking student progress toward degree completion; interpreting degree, Program, College, Graduate School, and University requirements, policies, and procedures; making updates to graduate student resources as needed to reflect current information; developing and participating in student workshops, orientations, and recruitment activities; functioning as a liaison with ETM faculty and students, supervisors, and internal and external constituents on all issues regarding the Graduate Certificate/Program; provide assistance in developing unit policies, procedures, and methodologies.

Required Qualifications: Student Services Coordinator/Advisor 1

• Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
  
• Demonstrated excellent verbal/written communication and interpersonal skills.
  
• Experience with academic advising and related issues.
  
• Demonstrated ability to work effectively with diverse student populations.
  
• Demonstrated ability to work effectively and positively in a diverse team environment.
  
• Demonstrated ability to extrapolate and tabulate data from online databases.
  
• Proficiency in educational technology and student information systems.
  
• Demonstrated ability to prioritize job tasks effectively.
  
• Excellent leadership and team management skills.
  
• Ability to multitask and prioritize in a dynamic environment.
  
• Strong problem-solving and decision-making capabilities.
  
• Commitment to student success and academic excellence.
  

Required Qualifications: Student Services Coordinator/Advisor 2

• Positions require a Bachelor's degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
  
• Demonstrated excellent verbal/written communication and interpersonal skills.
  
• Experience with academic advising and related issues.
  
• Demonstrated ability to work effectively with diverse student populations.
  
• Demonstrated ability to work effectively and positively in a diverse team environment.
  
• Demonstrated ability to extrapolate and tabulate data from online databases.
  
• Proficiency in educational technology and student information systems.
  
• Demonstrated ability to prioritize job tasks effectively.
  
• Excellent leadership and team management skills.
  
• Ability to multitask and prioritize in a dynamic environment.
  
• Strong problem-solving and decision-making capabilities.
  
• Commitment to student success and academic excellence.
  

Preferred Qualifications For All:

• Master's degree in related field.
  
• Knowledge of curriculum management practices, processes and policies.
  
• Experience working with and maintaining student records.
  
• Familiarity with Washington State University academic rules and regulations.
  

Additional Information:

Area/College: Voiland College of Engineering and Architecture

Department Name: Engineering and Technology Management

City, State, Zip: Pullman, WA 99164

Department Link: Engineering and Technology Management

Monthly Salary:

Student Services Coordinator/Advisor 1: $3,750-$5,397

Student Services Coordinator/Advisor 2: $4,061-$6,092

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position. Successful candidates typically begin up to mid-point of the salary range. For additional information, please review WSU's Administrative Professional Compensation.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Overtime Eligibility: Overtime Eligible

FTE: 100

This is a Permanent position.

Posting Close Date: Applicants must submit their completed application by Sunday, July 21, 2024 at 11:59 p.m.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

As part of your application materials, you are required to include your current resume and a cover letter addressing your qualifications as they relate to the qualifications listed in the job posting.

• Curriculum Vitae/Resume (REQUIRED)
  
• Cover Letter (REQUIRED)
  

External candidates, please upload all documents in the "Resume/CV" section of your application.

Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application.

Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Applicants are required to include contact information for professional references within the application.

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.