Do you get satisfaction from helping people make their dreams come true? If so, the Student Services Advisor role at RSI in Phoenix may be what you are looking for! We are seeking an enthusiastic individual who has a caring and engaging personality, a pleasant and steadfast demeanor, and great communication skills.

Responsibilities:

• The Student Advisor's number one priority is student retention and satisfaction, which is monitored through reports and surveys, as well as face-to-face interaction with students and staff (including instructors)
• Enters notes in the computer system to backup all handwritten documentation for SAP (Satisfactory Academic Progress) failure, Leave of Absence requests, withdrawals and information explaining reasons for a student’s absence
• Monitors student attendance daily, makes calls to find out the reasons for a student’s absences and encourages students to attend while emphasizing the importance of satisfactory attendance in order to graduate
• Schedules, organizes and informs students of meeting with the Appeals Committee
• Schedules student’s meetings with the Reinstatement Committee
• Serve as backup to Registrar for posting grades, attendance, and status changes
• Additional duties as assigned

Required Knowledge, Education and Experience:

• Associates degree preferred, or a minimum of two years of related experience and/or training
• Strong verbal and written communication skills, including problem-solving and decision-making skills
• Ability to maintain a positive attitude and strong student focus to inspire, engage, and coach potential students
• Proven self-starter who continually pursues learning opportunities

Why Should You Work For Us?

Competitive benefits package including Medical, Dental, and Vision

Flexible Spending Account and Health Savings Account options

401(k) employer match

Short & Long Term Disability - Company Paid

Basic Life Insurance - Company Paid

Your Birthday off - Company Paid

10 Paid holidays

2 weeks PTO- 1st yr.

Tuition Reimbursement

Pet Insurance, Accident Insurance, and other optional insurance plans

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

About Tulsa Welding School & Technology Center:

Tulsa Welding School (TWS) has locations in Tulsa, Oklahoma; Jacksonville, Florida; and Houston, Texas. TWS in Tulsa, Oklahoma, has trained individuals for professional, entry-level careers since January 1949 . TWS in Jacksonville, Florida, which is a branch campus of Tulsa Welding School in Tulsa, started training students in November 2001. Tulsa Welding School & Technology Center (TWSTC) in Houston, Texas, which is also a branch campus of Tulsa Welding School in Tulsa, Oklahoma, started training students in December 2014.

Our training programs were designed to meet employers’ needs by providing our students with the technical competencies as required and are based on industry feedback. Our instructors are industry experienced professionals who instruct their students in the techniques and skills needed by employers.We train our graduates for the skills, knowledge, and the workplace attitudes that are essential when entering the professional world. Graduates who put forth the dedication, commitment to excel, and workplace experience in their welding, HVAC/R or electrical education, have the potential to obtain a lasting and rewarding.

About StrataTech Education Group:

StrataTech Education Group specializes in the operation of skilled trade schools. Led by industry veterans, we understand the realities of the career school industry. StrataTech Education Group’s first acquisition was Tulsa Welding School (TWS) in Tulsa, OK in 2008. In addition to our other TWS locations, the Refrigeration School, Inc. (RSI) was acquired and is located in Phoenix, AZ. StrataTech seeks to deliver an excellent return on investment for both our students and our investors.

We Care - Our Values

Challenging + Fun

Genuine People

Creating an Incredible Work Environment

Force for Good

Interested? Apply now!

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