The Sunapsis Systems Analyst will be responsible for the development of queries and reports using software and tools to extract, store and analyze data from the Sunapsis environment to support and enhance business processes, planning, and decision-making.  In addition, this position will create all necessary reports for Open Doors, special requests, and public reports.   The Sunapsis Systems Analyst is expected to be familiar with OIS services and processes as well as US immigration requirements in order to anticipate and propose effective solutions, not merely respond to external requests.

The Sunapsis Systems Analyst will work with and across office teams to evaluate business needs and processes in order to recommend and implement complex solutions in Sunapsis.  This will include troubleshooting issues within the Sunapsis platform for all users. In addition, this position will serve as a liaison between University system user population, central IT, and third-party vendor user populations for issue identification and problem resolution purposes. 

The Analyst will leverage Sunapsis’s core functions and create customized elements to solve highly complex immigration processes. When necessary, s/he will assist colleagues with query and report development.  The Sunapsis Systems Analyst will take the lead in maintaining a reliable, highly-available application environment through monitoring the production and test environments as well as testing and implementing operating system, ColdFusion, and Sunapsis updates. 

The ideal candidate for this role will possess a Bachelor's degree in the field of computer or information sciences and demonstrate a track record as a systems analyst or as a Sunapsis administrator. The Sunapsis System Analyst must be a US citizen or permanent resident in order to be eligible to serve as a DSO/ARO in SEVIS. Preference will be given to applicants who can provide evidence of expertise in SEVIS batch systems, SQL, and system customizations.  Preference will also be given to applicants with immigration knowledge.