Description

Responsible for supporting all aspects of the mission of RCBC as well as the Enrollment Management Division to which the Outreach and Admissions Department reports. This position specifically supports prospective students in navigating the admissions and financial aid processes to support their enrollment in credit bearing coursework at RCBC.

This is a grant-funded position, with funding available through 6/30/2024.

Specific Duties and Responsibilities

Provide prospective students with information and assistance regarding college procedures, academic programs, non-credit programs, and admissions processes.

Respond to prospective student inquiries, set appointments and conduct campus tours.

Assist with Information Sessions at various locations in and around the Burlington County area

Assist with recruitment events on and off campus.

Provides basic and individualized financial aid information to students, faculty and other members of the College community

Complies with the Family Educational Rights and Privacy Act (FERPA) in all duties

Assume a share of the responsibility for answering telephones, mail, email, faxes and other communications as assigned

Provides problem-solving and customer service assistance in a pleasant and knowledgeable manner as a member of a cross-functional team

Perform all duties as assigned.

OVERALL PURPOSE AND RESPONSIBILITY:
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.

Minimum Qualifications

Education Required:
High school diploma required; Associate’s Degree preferred.

Experience Required:

Knowledge of a higher educational setting.

Knowledge of Admissions processes at the college level.

Skills/Abilities /Knowledge /Other Requirements:

Exceptional interpersonal, organizational, and communication skills

Technologically proficient in Microsoft Windows, Microsoft Office Suite (specifically, Excel, Access, and Powerpoint), Google Applications and other database management software

Motivated individual who is results-driven, innovative, and open to new ideas and projects

Self-starter who can work independently with minimal supervision

Ability to prioritize projects and tasks

Ability to work a flexible work schedule including evenings and weekends

Possess a valid driver’s license

Additional Information

INSTITUTIONAL EFFECTIVENESS:
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

Employee Classification: Part Time