Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).

Description

The Admissions Specialist is a full-time 12 month position responsible to the Director, Admissions. The position is responsible for maintaining the enrollment pipeline of students to TJC. This is accomplished through recruiting efforts and accurate and efficient coordination of admission applications to the College. The Admissions Specialists is the first point of contact for prospective students, parents, and other members of the community; prompt, accurate and courteous customer service is critical to the successful operation of this office.

Essential Functions and Duties

Primary Responsibilities

• Foster an environment that is student focused and committed to excellence.
• Recruit students from assigned high schools / territory.
• Plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting and assessment.
• Maintain strong relationships with high school administrative staff in assigned territory.
• Advise prospective students through the admission process from the inquiry stage through the admitted stage - including the initial Free Application for Federal Student Aid (FAFSA) and TJC scholarship opportunities.
• Communicate consistently and effectively with prospective students and their families in person and via phone, email, text messaging, printed media, and the internet.
• Conduct presentations on the college experience, value of higher education and the admissions process at TJC.
• Represent the College at career fairs, professional conferences and trade shows.
• Work collaboratively with colleagues in financial aid, advising, registrar and other campus offices to ensure a consistent and smooth transition from applicant to student.
• Maintain a detailed knowledge of degree and certificate programs, including requirements, curriculum, policies and procedures, student and faculty accomplishments and general knowledge about TJC.
• Handle confidential information with tact, discretion and in compliance with FERPA regulations.
• Assist with events as needed (preview day, orientation, awards ceremonies).
• Assist with on-campus individual and group tours as needed.
• Represent TJC in the most positive manner with prospective, former and current students, and the community we serve.

Competencies
Knowledge, Skills, and Abilities
Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Ellucian Banner, Internet Research, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Presentation /Public Speaking, Problem-solving, Time Management, Typing/Word Processing

SUPERVISORY RESPONSIBILTIES
No Direct Supervision

Work Environment: Regular work required outside of normal business hours
Physical Demands: Sitting, walking, standing, lifting, driving
Travel Required: Yes - Minimal
If travel is required, candidate must have and maintain a current valid Texas driver’s license and an acceptable driving record.

Qualifications

Required Education
Associate’s Degree in a related field

Preferred Education/Experience

• Bachelor’s Degree in a related field
• Bilingual in Spanish and English.
• Two years of customer service experience.
• Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations.
• Demonstrated knowledge of financial aid deadlines and experience informing students and parents of awards and programs available.

Supplemental Information

Expectations

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Will have contact - in person, by email, or by phone - with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.