Full-time Description
Position: OA/CTS Manager

Reports To: Center Director

Department: OA/CTS

FLSA STATUS: Exempt

Primary Position Objectives

Responsible for the planning, coordinating, and supervising of the administrative and programmatic activities of the

outreach and admissions department.

Administration Procedures: Brief Description of Duties

• Evaluate staff performance, provide staff training, and implement department and personnel changes as approved by the OA/CTS director and coordinated with the human resources manager prior to implementation.
• Develop departmental budget; monitor and control expenditures; review and recommend changes to budget authorizations.
• Assist in the development and implementation of new and revised policies and procedures affecting outreach and admissions services.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
• Maintain an effective outreach and admissions program to meet contractual goals and quotas; directly recruit students and conduct job development activities.
• Develop and maintain effective linkages with individual agencies, organizations, potential employers, and others who can provide assistance, referral, support services, employment or other services in the recruitment of students.
• Ensure all required forms and records utilized in the recruitment of students are prepared, documented, verified, and transmitted to the data center in accordance with requirements.
• Develop the community outreach and admissions plan in coordination with the business community liaison (bcl) and ensure the plans are adhered to and monitored.
• Ensure timely and accurate submission of reports and other documents to appropriate national, regional, corporate, and center staff.
• Develop and implement admissions counselor strategies and ensure achievement of contracted commitment goals.
• Follows CDSS plan and Code of Conduct system daily.
• Assists with quarterly graduation exercises.
• Adheres to required property control policies and procedures.
• Maintains good housekeeping in all areas and complies with safety practices.
• Complies with all DOL guidelines, OFCCP regulations, Quality Assurance Plan (QAP), Job Corps notices and bulletins, and Center policies and procedures.
• Demonstrates and abides by The Bizzell Group’s core values and operating principles.
• Models, mentors, and monitors appropriate Career Success Standards.
• Participation in PRH-mandated staff training is mandatory. Failure to participate may result in disciplinary action up to and including termination.
• Perform other duties as assigned.

Performance Standards/Results

Effective Communication:

• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Very high standard of communication skills both written and verbal for the presentation of facts and ideas.
• Shows professional non-verbal body language and actively listens to others.

Organization of Work:

• Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision-making, flexibility, and problem-solving.
• Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization.
• Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.
• Continually seek ways to improve employment service provided via the development of professional skills and personal growth.

Professionalism:

• Demonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group’s Healthy Workplace Environment policy.
• Acts as team player and builds professional relationships with coworkers to achieve goals.

Leadership & Management:

Ability to exceptionally manage and lead staff from diverse backgrounds.

Committed to investing in and developing staff and positioning them to succeed.

Mission-oriented and possesses a strategic vision.

Motivates staff and provides coaching and/or feedback when needed.
Requirements
Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Proficiency with advanced Microsoft Office applications including Word, Power Point, Outlook, and Excel.
• Computer Literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.
• Strong knowledge of the subject area of instruction and academic teaching practices.
• High level of communication, interpersonal skills, and organizational skills.
• High level of ability to motivate, inspire, and educate students effectively.

Experience

Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years related supervisory experience; or Associate’s degree and four years related supervisory experience required.

Education

Bachelor's degree in human services, psychology, counseling, education, social science, business, communications, or closely related field, and two years related supervisory experience; or Associate’s degree and four years related supervisory experience required.

Certificates, Licenses, Registrations

Valid driver’s license with an acceptable driving record.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands and fingers to handle or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.