Job Description

We are seeking a friendly and supportive Student Services Advisor to join our team in Phoenix, United States. In this role, you will be responsible for providing comprehensive guidance and support to students throughout their academic journey, ensuring their success and well-being.

• Offer personalized academic advising to students, helping them navigate course selection, degree requirements, and career planning
• Provide empathetic support and resources for students facing academic, personal, or financial challenges
• Collaborate with faculty and staff to develop and implement student success initiatives
• Maintain accurate student records and documentation in compliance with FERPA regulations
• Organize and conduct orientation sessions, workshops, and informational meetings for students
• Assist with the development and implementation of retention strategies
• Serve as a liaison between students and various university departments to resolve issues efficiently
• Stay up-to-date with academic policies, procedures, and program requirements to provide accurate information to students
• Participate in campus events and activities to promote student engagement and success