Job DescriptionJob Description
Student Services Specialist

The Machinists Institute, a 501c3 nonprofit was created by the International Association of Machinists & Aerospace Workers District 751 to fill a vital role for training and apprenticeship programs for the community. MI provides world class training to current and future aerospace, automotive and manufacturing workers. The Institute focuses on providing living-wage career opportunities through education and training across the state.

The Student Services Specialist oversees student centered areas of MI programs, mentors on career and educational goals and helps students develop a sustainable plan that will enable them to fulfill those goals. They help students navigate such areas as financial aid, state unemployment, and social service providers. They also work with all apprentices associated with MI to help them navigate the courses necessary to complete their RSI requirements and provide regular student check ins.

Location: Seattle, WAReports to: Sr. Director of Partnerships Essential Duties and Responsibilities

• Collaborate with the necessary team members and community partners to identify best practices, create solutions, develop strategies, and produce outcomes related to student success to MI programs.
• Engage and assist MI students, participants, and completers, to achieve academic and career goals.
• Develop strategies to recruit and retain women, persons of color, limited English Speakers, veterans, and under-represented groups into apprenticeship programs and employment opportunities.
• Monitor progress on students and apprentices to ensure milestones and outcomes are met.
• Collect program and participant data.
• Create policy and procedures to improve program outcomes in retention and quality of instruction
• Provide Canvas orientation and basic support to students and instructors.
• Market MI programs to current and potential students, lead outreach strategy to effectively recruit students, track outcomes of outreach events
• Conduct exit interviews of students leaving programs to assess any need for MI policy/practice changes.
• Connect participants and program completers to services and networking opportunities that result in exposure, experiences, and mentoring as needed.
• Support employers, sponsors, training providers, and other key partners with challenges encountered with apprenticeship programs, working closely with MI Business Developer.
• Report successes and challenges to internal and external stakeholders.

Minimum Qualifications:

• Clear understanding of participant needs; including the challenges, concerns, and issues they face, and ability to identify value-added methods and techniques to achieve desired outcomes.
• Be able to proactively engage students early and often to understand potential challenges and identify student focused solutions proactively.
• Ability to provide training/orientation in one-on-one, online and group formats.
• Understand data collection methods and how to report findings related to participants/apprentices completing their program of study, their On the Job (OJT) and Related Supplemental Instruction (RSI) hours, and those engaging in the job search process and obtaining employment and/or exiting from a program.
• Understanding of career portfolio development strategies
• Resume and interview coaching strategies and ability to assist participants in the process of collecting, documenting and developing resumes, written documents, etc.
• Interpret policies and procedures in a manner that makes sense to those uninformed in the content.

The qualifications listed within the job description are intended as a guide and we do not expect candidates to bring all experiences and skills listed. Research supports that self-selecting out of potential professional opportunities is particularly common among individuals with identities that are marginalized in professional spaces. So, if you believe that you can meet the overall expectations of the position, we encourage you to apply so that we have an opportunity to learn more about you and the unique strengths you would bring to the work.

Equal Opportunity Employer

The Machinists Institute is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of any and all legally protected status.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check.

Salary and Benefits

The starting salary for the position is $75,000 - $85,000 depending on experience. The Machinists Institute also provides generous health and welfare benefits, retirement contributions into a savings plan, and generous leave.